Terms of Service

Effective Date: Jun 22, 2025

These Terms of Service outline the rules and conditions that govern your use of our website and digital marketing services. By accessing our site, submitting your information, or engaging our services, you agree to comply with these terms.

Please read them carefully, as they contain important information about your rights, responsibilities, and limitations when working with VentureSuite. These terms apply to all users, clients, and site visitors and form a binding agreement between you and VentureSuite Marketing Services.

Welcome to VentureSuite Marketing Services (“we,” “our,” or “us”). By accessing or using our website, submitting inquiries, or engaging our services—including smart website development, marketing campaigns, and SMS communications—you agree to be bound by these Terms of Service. Please read them carefully.

1. Service Agreement

When you engage with VentureSuite Marketing Services, you agree to:

  • Provide accurate and complete information about your business and goals

  • Cooperate with setup requirements (e.g., domain access, branding assets, ad account access)

  • Promptly communicate approvals, feedback, and content as needed

  • Pay all associated service fees on time

We reserve the right to refuse or discontinue services at our discretion due to non-cooperation, non-payment, abuse, or violation of these terms.

2. Scheduling, Onboarding & Cancellations

Project timelines and onboarding sessions are scheduled based on availability and confirmed via email and/or SMS.

  • Kickoff Calls & Milestones: Clients are expected to attend scheduled sessions and meet content or access deadlines.

  • Delays: Missed or postponed steps by the client may result in project delays.

  • Cancellations: A minimum of 7 days’ notice is required before the next billing cycle to cancel a monthly service subscription.

3. Pricing & Payments

Pricing varies based on the selected service plan, campaign complexity, and integrations.

  • Quotes will be provided prior to service initiation.

  • All services are billed either on a subscription or milestone basis.

  • We accept payments via major credit/debit cards and authorized payment processors.

  • Late or failed payments may result in account suspension or termination of services.

4. Satisfaction Policy

We aim for excellence in every project. If you're not satisfied with any aspect of our services, please notify us within 5 business days of delivery. We’ll make every reasonable effort to address and resolve the issue. Refunds are not issued for digital services once work has begun or a deliverable has been shared.

5. SMS Text Messaging Compliance

By providing your phone number, you consent to receive SMS communications from VentureSuite Marketing Services regarding:

  • Onboarding reminders

  • Project updates and support communications

  • Promotional offers

  • Feedback and satisfaction requests

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance.

We will never share your phone number or opt-in status with third parties for marketing purposes.

6. Limitations of Liability

VentureSuite Marketing Services is not liable for:

  • Losses due to client delay, inaction, or incorrect information

  • Changes made by third parties to ad platforms, search engines, or hosting providers

  • Downtime or errors caused by hosting or DNS issues outside of our control

Clients are responsible for reviewing deliverables and ensuring that all final creative materials meet their expectations.

7. Website Use

You agree not to misuse our website or any of our intellectual property. All content—including copy, images, and designs—is the property of VentureSuite Marketing Services and may not be copied, distributed, or reused without written permission.

8. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted to this page with a revised effective date. Continued use of our services after updates implies your acceptance of the new terms.

9. Contact Us

For any questions about these Terms or your service experience with us, please contact:

VentureSuite Marketing Services

Mailing Address: PO Box 591, Paulden, AZ 86334

What others are saying

"More Leads in One Month Than the Last Year Combined"

"I’ve been in the HVAC business for over 15 years, and I’ve never had a website or system that actually helped bring in leads until now. Within the first month, we had 17 new inquiries from the site alone. The AI follow-up is a game changer."

- Mike R., Owner, Apex Heating & Air

"Feels Like We Hired a Full-Time Marketing Team"

"Before working with VentureSuite, we had no idea how many potential customers were slipping through the cracks. Now, everything is automated—reviews, follow-ups, even booking. It’s like having a full-time marketing assistant without the payroll."

- Vanessa G., Salon Owner

"We’re Booked Out Two Weeks Ahead—For the First Time Ever"

"We started with the basic package and quickly upgraded. The site looks amazing, our Google ranking shot up, and the AI tools respond faster than we ever could. We’re now booked out two weeks ahead—something we never thought possible."

- Daniel T., Founder, SparklePro Cleaning

Frequently Asked Questions

Got questions? We’ve got answers. Whether you’re curious about how our system works, what’s included in each plan, or how fast you’ll see results—we’re here to make things simple, clear, and stress-free.

What's a "Smart Website"?

A Smart Website is more than just a pretty design. It’s built to convert visitors into leads using proven layouts, built-in tracking, fast loading times, mobile responsiveness, and integrated contact forms or chat tools.

What’s included in the AI features?

Depending on your plan, AI features include:

    • AI Chat Widget to answer FAQs and capture leads 24/7

    • AI Review Bot to auto-respond to Google reviews

    • AI Voice Agent to answer calls after hours or 24/7. The agent can answer FAQs, capture leads, and book appts.

Can I talk directly to leads through the chat widget?

Yes! With the Starter Plan, you can use a live chat or SMS widget to speak directly with site visitors. Higher-tier plans offer AI-powered chat that responds automatically and forwards leads to you.

Are there any contracts or hidden fees?

Nope. All plans are yearly or monthly with transparent pricing. You can cancel anytime with 7 days’ notice before your next billing cycle.

How long does it take to build my Smart Website?

Most Smart Websites are completed within 2 to 4 weeks from the time we receive your content and onboarding information. More advanced plans with extra pages, SEO, or integrations may take a little longer—but we’ll keep you updated every step of the way.

What if I already have a website?

Not a problem. We can either rebuild your current site using our smart system or integrate our AI features into your existing website—whatever best fits your goals.ebuild or redesign your current site on our smart system—or add our AI features on your existing site, depending on your goals.

How long before I see results?

It depends on your market and the services you're using. Many clients see more traffic and leads within the first 30–60 days. SEO results typically build over 3–6 months, while ad campaigns and AI tools deliver faster wins.

Can I upgrade my plan later?

Absolutely. You can upgrade (or downgrade) anytime as your business grows. We’ll guide you to the best fit based on your goals.

Want to work with us?

We’d love to learn more about your business and see how a Smart Website can help you grow. Fill out the form and book a free strategy call—no pressure, just real solutions.

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Where intelligent design meets automation, we create AI-driven digital experiences that help local businesses scale with clarity and ease.

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